PRIVACY POLICY

HD Paper Packaging Company is committed to respecting and protecting the privacy of our customers. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data when you interact with our services, websites, and applications.

By accessing and using the services of HD Packaging, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

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1. HOW WE COLLECT PERSONAL DATA

We collect personal data transparently and lawfully during your interactions with our system. Data is collected through the following activities:

• Account Creation and Management: When you register for a member account on the HD Packaging website.
• Transactions and Shopping: When you place orders and make payments for our packaging products (paper cups, paper bags, boxes, trays, etc.) or services.
• Direct Interaction: When you contact us to request consultations or support via email, phone, social media platforms, or other communication channels.
• Participation in Activities: When you participate in promotional programs, events, contests, or fill out service quality survey forms.
• Automated via Platforms: When you access content using mobile devices or computers, or interact with any HD Packaging websites/applications through cookies and similar tracking technologies.

2. PURPOSES OF USING PERSONAL DATA

HD Packaging only uses your personal data for legitimate reasons and in strict compliance with applicable legal frameworks. Specifically, your data is used for the following purposes:

• Service Provision: To process purchase orders, deliver products, handle payments, and fulfill obligations under sales contracts.
• Customer Care: To respond to inquiries, questions, complaints, and provide timely technical/service support.
• Experience Enhancement: To analyze consumer behavior in order to optimize website interfaces, develop new products, and personalize your experience.
• Marketing and Communications: To send updates about new products, services, or HD Packaging promotional programs (you reserve the right to opt out of these notifications at any time).
• Security and Legal Compliance: To prevent fraudulent activities, protect our systems, and comply with the requirements of competent legal authorities.

3. USE OF COOKIES AND SIMILAR TECHNOLOGIES

To provide the smoothest and most efficient web browsing experience, we use Cookies. Cookies are small text files stored on your device (computer, phone) that help the system recognize and remember your preferences.

We use Cookies to:

• Maintain Login Sessions: So you do not have to log in repeatedly during the same browsing session.
• Analyze Performance: To measure and understand how you interact with the website, thereby improving site structure and content.
• Personalize Content: To recommend paper packaging content, products, and services that are most highly relevant to your needs.
• Targeted Advertising: To collaborate with reputable advertising partners to display media messages tailored to your interests, avoiding the disruption of irrelevant information.

Note: You have full control to manage or disable Cookies through your web browser settings. However, doing so may affect certain utility features on our website.

4. INFORMATION SECURITY

We implement the strictest technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored in a secure operating environment, and only authorized personnel/partners are permitted access to serve the purposes stated above.

5. PRIVACY CONTACT INFORMATION

If you have any questions or concerns regarding how we collect and use personal data, or if you wish to exercise your rights to review/edit/delete your data, please contact the HD Packaging support team directly using the information below:

HD Paper Packaging Company

• Tax Code: 3702204666
• Address: Land plot 77, Map sheet no. 5, Chanh Phu Hoa 45 Street, Group 9, Neighborhood 3, Chanh Phu Hoa Ward, Ben Cat City, Binh Duong Province, Vietnam.
• Phone / Zalo: +84.931.532.272
• Email: info@foodpaperpackaging.com